Chartracer, Inc. ("we", "us" or "our") owns and operates a number of different sites on the Web (each, a "Chartracer Site"), including www.Chartracer.com ("Chartracer"), and is strongly committed to protecting the privacy of our users. This policy applies to our data collection and use practices for Chartracer Software and web sites but does not apply to the data collection and use practices of other companies or organizations whose products, services or Web sites you may use or gain access to through Chartracer. For information on the data collection and use practices of those third parties, please refer to their respective policies and procedures.
Types of Information We Collect and Use
Anonymous User Information:
In general, we collect and use anonymous information and data regarding your access and use of Chartracer. When you visit Chartracer our servers record the information your browser automatically sends whenever visiting or using a Web site, including your web request, the Internet Protocol address and browser configuration of your computer, the date and time of your request, the Uniform Resource Locator (URL) of the referring and exiting Web sites. . We do not require you to provide us with any information that identifies you personally to visit Chartracer or use our search services. We generally collect this anonymous information in server log files and use this information for a variety of purposes, including the administration and operation of our Web sites, identifying and preventing fraud and misuse of our Web sites, and designing and developing new products and services.
Personal User Information:
We may collect or request such personal information in the following ways:
If you contact us, we will keep an off-line record of the contact information you provide us in order to communicate with you regarding your correspondence.
Location Tracking User Groups:
If you register for a user group or location tracking program on Chartracer, we request individual user information. If you choose to participate in a user group, your individual user information will be used to qualify you and to contact you for various projects at Chartracer's discretion. You may opt out of a user group at any time by email or written request with no termination fee.
If you refer friends or family about any of our services, we may ask you for individual user information and the name and email address of your friend or family member. We will only use the information you provide us to send the person an e-mail inviting them to visit the site or use the service.
When you visit Chartracer or use our search services, one or more cookies, web beacons or action tags may be sent to your computer or otherwise used in connection with your visit or use. A cookie is a small data file that is sent to your computer when you visit a Web site or use a service. When stored on your computer, a cookie uniquely identifies your browser and records your preferences and other data about your visit or use. Cookies are also sometimes used to complete transactions requested by users. Web beacons, also known as web bugs, are small, graphic images that transparently reside on a Web site or other web-based service and are designed to allow the Web site or service owner to monitor who is visiting the Web site or using the service. Action tags assist in delivering cookies and embed a random identifying number on a user's browser. We use information collected from these devices to track which pages our users view, which browsers they use and other information about user activity when visiting Chartracer or using our services. We also use the information collected and stored by cookies to help us provide you with personalized features and preferences when using our search services in a manner that is linked to personal user information you elect to share with us. We use action tags to compile statistics and other data about our users on an aggregate basis.
We use both session cookies and persistent cookies. For a session cookie, once you close your browser the cookie simply terminates. A persistent cookie stays stored on your hard drive for an extended period of time. You can change the settings on your browser to refuse or notify you prior to accepting cookies and to remove them from your computer. However, some features and services may not function properly without cookies.
How We Use Your Personal Information and Other Data
In general, we only use your personal information for the purpose it was collected, including internally to serve you the Web sites and services you request, to enhance and extend our relationship with you, and to improve our Web sites and services. We also use personal information for fulfillment and billing purposes, to respond to customer support inquiries, inform you of new Web sites or services and comply with applicable laws. We may access, use, disclose and share any non-personally identifiable information and data we collect for any business purpose and with any third party.
Sharing Information With Third Parties:
We do not sell, rent or otherwise trade your personal information with third parties. However, we may disclose and share your personal information with third parties under the following limited circumstances:
Only when we have received your confirmed written consent or permission for transaction processing, as necessary to complete a requested transaction such as verification of your credit card information, will such information be collected by us.
Third Party Service Providers -
We engage third parties to provide us with products and services, such as web hosting support, consulting, statistical analysis and marketing research that may require access to or use of your personal information. In such event, the third party will be obligated to maintain the privacy of any personal information disclosed or shared as part of its provision to us of the product to service and to only use such information for the limited purpose of providing the product or service.
Protection of Chartracer; Compliance with Law. We will disclose personal information or remove, destroy or alter personal information in our possession or control when we believe it is necessary to comply with legal process, respond to claims, or to protect the rights, property or safety of our company, its employees, customers or the public.
We may use, disclose and share any anonymous, non-personally identifiable information and data we collect with any third party in our sole discretion.
Third Party Information Collection and Use Links -
Chartracer provides access to products, services and content of third parties (collectively, "Third Party Properties"), such as third party search results, yellow and white page directory listings, Web sites, links and advertisements. Please be aware that we do not control and are not responsible for the information collection and use practices and policies of these third parties, and that by accessing or using Third Party Properties they may collect information regarding your use and access. In general, clicking on third party links on Chartracer, whether part of a search result, advertisement or other content, will allow the third party provider of the result, link or content to collect anonymous, non-personally identifiable information about your browser and activity. We encourage you to be aware when you click on a link or visit a Third Party Property or otherwise leave Chartracer to review any such third party's data and information collection and use practices and policies with regard to their Web site, products or services.
Information Storage and Security:
Typically you will have the choice of whether or not to provide us with personal information. However, you may not be able to access or use some features of Chartracer and some of our other services if you chose not to provide us with the information required for those services. Unless the cost, burden or expense of such access is unwarranted, or the rights of a third party would be violated, we will provide you with the ability to access, correct, update and/or delete the personal information we collect and store from you by written request using the contact information provided below.
Special Notification with respect to Children's Privacy (Users under the Age of 13):
In response to concerns about protecting children's privacy online, Congress enacted the Children's Online Privacy Protection Act of 1998 ("COPPA"), which sets forth rules and procedures governing the ways in which Web sites may collect, use and disclose any personal information for children under the age of 13. In accordance with Chartracer policy and COPPA regulations, we DO NOT:
Request or knowingly collect personally identifiable information online or offline contact information from users under 13 years of age, or
Knowingly use or share personal information from users under 13 years of age with third parties; It is possible that by fraud or deception we may receive information given to us or pertaining to children under 13. If we are notified of this, as soon as we verify the information, we will immediately delete the information from our files.
Questions regarding children's privacy should be directed to us at the contact information provided below.
We abide by the European Union ("EU") Safe Harbor framework as set forth by the Department of Commerce regarding collection, use, and retention of data from the EU. Our privacy practices with respect to personal data collected from individuals residing in the EU are self-certified to the Safe Harbor Program developed by the US Department of Commerce and the European Commission. For more information about the Safe Harbor Program, please go to http://www.export.gov/safeharbor/. Terms that are capitalized below have the same meanings given to them as part of the Safe Harbor Program.
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Milton, DE 19968